- Diploma
Food & Beverage Service

18 months - 3 Certificates - 1 Diploma
Students will acquire the competencies required to be fully operational within different restaurant concepts following the standards of a first-class restaurant setting. Students will have a deep understanding of how the management of a F&B establishment is conducted and the tools needed to be successful.
Students graduating from this program will have the capacity to successfully work in an F&B setting and be well-equipped to enter the industry and reach a supervisory position within a short period of time.
Learning Methodology - Delivery modes
The learning methodology for the diploma includes a blend of knowledge-based learning and skill-based learning. Delivery of knowledge will be facilitated through the use of blended learning using digital content disseminated via a learning management system (LMS). Students will be required to prepare for class by engaging with the digital learning before going to class. The foundational knowledge that has been acquired via the digital material will then be reinforced in class time via active learning activities organized by a facilitator. Guided practical sessions under the supervision of a hotel professional in a mock-up kitchen and restaurant environment, mock-up front-office, housekeeping and laundry environment will facilitate the acquisition of competencies. Processes and standards of operations will also be distributed digitally so that students will have constant access to those standards for review and learning.
Certifications

Foundation
Benefits
In this first certificate, students will acquire the basic skills required to be operational in a restaurant.
Courses
- On-the-Job F&B Foundation
- F&B Service Techniques
- Beverage Knowledge
- History & Practice of Coffee & Tea
- Restaurant Sales Techniques
- English Essentials
- Introduction to Hospitality Operations
- Mathematics Fundamentals
- Introduction to Customer Service
- Hygiene & Occupational Health Practices

Intermediate
Benefits
After having acquired the skills to operate independently in a restaurant, the students will acquire the competencies to work in different restaurant settings.
Courses
- On-the-Job F&B Intermediate
- F&B Service Techniques II
- Basics of Oenology
- F&B Department Operations
- Applied English
- Goods Management for F&B
- Verbal & Non-Verbal Communication
- Introduction to Office Tools

Advanced
Benefits
After 1-year experience, students will acquire the competencies to take on a supervisory role with a better understanding of managing a F&B outlet.
Courses
- On-the-Job F&B Advanced
- F&B Service Techniques III
- Wine & Spirit Appreciation & Pairing
- MICE & Events Organization
- F&B Administration Principles
- People Training & Development
- Principles of Restaurant Marketing
- F&B Pop-up Concept Creation
- Business English
Training resources, equipment and environment
- Classrooms with multimedia equipments
- Library and printing facilities
- IT Application lab
- On-the-job apprenticeship with hotel partner
Learning References
All the learning material has been created by the faculty of EHL with some textbooks used as reference. The material will be distributed digitally to students via the learning management system.